Mom & Special Child forced out of Cebu Pacific

Mom & Special Child forced out of Cebu Pacific on a Manila-bound flight last December 23. Cebu Pacific personnel approached & was asked to get off the plane. As per complainant, the crew did not fully explain why they were being asked to board another flight back to Manila.

They were being asked to get off the cebu pacific plane because of the presence of another special child. According to the Cebu pacific plane's crew, it was against the airline's policy to have 2 "mentally-ill" passengers in the same flight.

The Cebu Pacific airline has issued a written public apology for the incident. It said the incident was "a result of the cabin crew's misinterpretation of government regulations designed to assure the safety of passengers."

"Cebu Pacific has no policy that discriminates against persons with special needs," Cebu Pacific added.